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There
are a number of questions people have around removals time.
After many years of experience we have brought together a
few answers you may find helpful
By
choosing Euro-USA you have selected one of the most progressive
and experianced international moving companies. Unlike many
other companies the Directors and employees work closely together
to ensure that the entire move process is handled with the
utmost care and attention, accompanied by attention to detail
every step of the way.
The
company has been trading since 1988; however the key management
and Directors have amassed many years of experience, all from
logistics based businesses, all with knowledge of international
moving and especially the unique aspects if ability needed
to relocate families and their possessions around the world.
As an international company we choose to align ourselves with
associations that will support us, and align us with like
minded trading partners around the world, enabling us to increase
our global network and therefore allow more service options
for our clients.
Euro USA Shipping is also part of the Guild of Removers Ombudsman
scheme, which is an independent authority to assist should
unforeseen events occur between the company and the customer.
Insurance regulations changed
in January 2005, and like all financial institutions we are
now monitored by the Financial Services Authority. No manger
changes have taken place that effect the customer, you will
continue to complete a Marine Insurance Proposal, however
you will be issued with two additional documents (1) A Demands
& Needs Statement which highlights you rights as a customer,
this document needs to be signed and returned to us to activate
the policy. (2) The Key Facts document will explain who the
FSA are, and your rights in respect of filing a claim should
you feel that you have been misinformed in regard to the insurance
issued.
Our
policies are fully authorised and regulated by the Financial
Services Authority.
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