FAQs
Still have some questions about your National, European or International move? Take a look at our Frequently asked questions that our customers want to know.
How much does a removal cost ? 
Removals will vary in cost depending on many factors, including the following:
- Location you are moving to.
- The size of the property you are moving to or from and the amount of belongings you must move.
- Your choice of transport; Sea, air or road have very different costs and shipping times.
- The timescale in which you wish to complete your move
- The package you select
- Whether you opt for add-ons such as cleaning, handyman services, pet shipping or vehicle shipping.
- And finally, your budget!
Is VAT applicable on the quote for my move?
VAT is not applicable if your move is to a destination outside the UK.
What happens if the volume is less than surveyed or I dispose of Items?
Our pricing factors in labour, materials, and shipping. Any savings will be reflected in your final bill. Keep in mind: shipping less lowers costs, while shipping more increases them.
How much notice do you need onto book my move?
Factors like lease end dates, new job starts, or home sales can play a big role. The sooner you let us know, the better we can accommodate your schedule!
When do you require payment by ?
Payment in full is required at the time of booking the removal or storage period, unless otherwise agreed in writing. Advance payments are protected under the BAR Advanced Payment Guarantee scheme. (T&Cs apply)
Request a free quote for your removal
We are accredited movers
We hold a wide range of industry accreditations from leading global organisations, reflecting our commitment to quality, professionalism, and customer protection.
These include certifications and memberships awarded by respected bodies such as the British Association of Removers (BAR), FIDI Global Alliance, the International Association of Movers (IAM), and British Standards Institution (BSI). Collectively, these accreditations cover everything from service quality and environmental standards to financial protection and professional conduct.
As a proud BAR Member, including membership of the BAR Overseas Group, we offer customers the reassurance of the BAR Advanced Payment Guarantee, protecting payments in the unlikely event of financial difficulties. We are also accredited by FIDI, holding the prestigious FAIM certification, the highest global standard for international moving. These endorsements reflect our dedication to meeting the highest benchmarks of quality and giving our customers complete confidence in our services.
